Residents
Everything you need to
manage your home
This is our dedicated space for residents to access key information, get help, and stay connected with Flint Housing and our management partner, Pinnacle.
Report a repair
Log a problem in your home and track it through the Pinnacle portal.
Share your feedback
Tell us what we got right — and what we could do better.
Make a complaint
Something gone wrong? Let us know and we'll put it right.
Pinnacle's role — the day-to-day
Pinnacle Group is your housing management provider and your main point of contact for day-to-day matters — rent payments, reporting defects or repairs, and any other queries. Each resident has a dedicated Property Manager who manages your home on behalf of Flint Housing and is here to support you with any questions or concerns.
Flint Housing's role
Flint Housing is a registered provider of social, affordable and shared-ownership homes in England — providing newly-built, secure and affordable homes where residents can feel settled and supported.
Working together with Pinnacle and estate and block managers on our schemes, we aim to deliver high-quality housing services to all residents.
Download the Ark App
Stay up-to-date with everything in your community. The Ark app is the easiest place to raise maintenance requests, read notices and find out more about your home.
Visit our dedicated pages
Find useful information that helps you understand your relationship with Flint Housing, whatever your tenure.